Description

Role summary

We are seeking a detail-oriented and proactive Business Process Analyst to support the development, documentation and maintenance of business processes and compliance procedures. The ideal candidate will have strong analytical skills, excellent proficiency in Microsoft Office tools (especially Excel and Word), and experience with Power BI and Power Automate.

Key responsibilities

• Assist in the design, documentation, and implementation of business processes and procedures.
• Collaborate with various departments to gather process requirements and ensure alignment with compliance standards.
• Create and maintain process maps, SOPs, and workflow documentation.
• Analyze existing processes to identify inefficiencies and recommend improvements.
• Develop dashboards and reports using Power BI to monitor process performance and compliance metrics.
• Automate routine tasks and workflows using Power Automate to improve operational efficiency.
• Support internal audits and ensure documentation is up-to-date and accessible.
• Provide training and guidance to teams on newly implemented processes.
• Maintain version control and change logs for all process documentation

Requirements

Experience required

• Bachelor's degree.
• Proven experience in process documentation and improvement.
• Advanced proficiency in Microsoft Excel and Word.
• Working knowledge of Power BI for data visualization and reporting.
• Experience with Power Automate for workflow automation.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attention to detail and commitment to accuracy.